Yes, it is 0.3 km away from the centre of Zermatt. We are very happy to read that you had a great stay. See 829 traveller reviews, 1,478 candid photos, and great deals for Hotel Alpenhof, ranked #18 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Service is quite friendly, but lackadaisical. See more questions & answers about this hotel from the Tripadvisor community. Cindy, the owner, was ever present, chatting with every table, making sure that the food and service are maintained to the highest quality. Are there any historical sites close to Hotel Alpenhof? We are sorry to hear about your problems (elevator aside since we cannot change the construction of the Hotel that easily), but we are especially concerned as to why you have not mentioned anything on site. Many travelers enjoy visiting Beresina-Haus (0.6 miles), Kapelle Blatten "Maria Rosenkranzkönigin" (1.3 miles), and Bergführerdenkmal (0.4 miles). Hotel Alpenhof: Hotel Alpenhof - Read 800 reviews, view 672 traveller photos, and find great deals for Hotel Alpenhof at Tripadvisor. This reduces cross contacts, which is very important to us during these trying times. A special highlight is the exquisite cheese buffet. We are very happy to read that you had a great stay. The 5 floor Hotel Alpenhof offers 62 comfortable rooms, most of which have their own balcony. Quite nice central location in Zermatt, relatively decent food, reasonable spa facilities. Book Hotel Alpenhof, Zermatt on Tripadvisor: See 830 traveller reviews, 1,484 photos, and cheap rates for Hotel Alpenhof, ranked #17 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Hotel Alpenhof, Zermatt: 828 Hotel Reviews, 1,478 traveller photos, and great deals for Hotel Alpenhof, ranked #18 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. This is the version of our website addressed to speakers of English in the United States. Also, we could have proposed a different intermittent course if you disliked our salad buffet - we are very intend on our guests leaving our restaurant and hotel as happy as possible. For me, Alpenhof has the feeling of an institution that is resting on its laurels and historical reputation somewhat - I hear the family owns quite an estate in Zermatt - but if I return here I feel I could find far better options for around the same price. The bar area is really special, and a great place to relax before of after going out into Zermatt. Lucky us, we were wondering why our soft drinks were lukewarm. Book Hotel Alpenhof, Zermatt on Tripadvisor: See 816 traveler reviews, 1,470 candid photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Every Wednesday during the high season the family run business offers you a free visit to their herd of black nose sheep. Restaurant staff were warm and very service focused. Prices are calculated as of 16/11/2020 based on a check-in date of 29/11/2020. Service is quite friendly, but lackadaisical. Which languages are spoken by the staff at Hotel Alpenhof? Which popular attractions are close to Hotel Alpenhof? The ebikes are free of charge, later checkout (12.30) and currently the tourist board is giving you 100CHF if you book direct and visit. This is the version of our website addressed to speakers of English in India. A special highlight is the exquisite cheese buffet. Our minibar stopped working, along with the coffee machine, midway through the stay. Service lacked professionalism and was what I would have expected in a gastro pub, not a relatively high class restaurant. Prices are calculated as of 28/09/2020 based on a check-in date of 11/10/2020. What are some restaurants close to Hotel Alpenhof? Hotel Alpenhof, Zermatt: 830 Hotel Reviews, 1,484 traveller photos, and great deals for Hotel Alpenhof, ranked #17 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Does Hotel Alpenhof have any great views? Cindy, the owner, was ever present, chatting with every table, making sure that the food and service are maintained to the highest quality. And the problems I've outlined above conspired to spoil my birthday weekend somewhat. There are more places to choose from in the Zermatt area. Nevertheless appointments should be sorted before the next massage, this point has been addressed and shall not happen again. Claim your listing for free to respond to reviews, update your profile and much more. What are some of the property amenities at Hotel Alpenhof? In addition the staff were very friendly, especially the barman Avdi who was great company, interesting and had lots of things to talk about regarding skiing etc. Room itself was OK, bar some randomly arranged fruit. Restaurant staff were warm and very service focused. Thank you very much for the great feedback. Great hotel, really nice rooms. Yes, pets are typically allowed, but it's always best to call ahead to confirm. We were thrust the menus, none of the food was explained, wine guidance wasn't freely given. For. We would be very happy if you gave us another chance in the future, after all we strive to get better with every feedback given. Lucky us, we were wondering why our soft drinks were lukewarm. Hotel Alpenhof, Zermatt: 824 Hotel Reviews, 1,473 traveller photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. The coffee machine and the minibar fridge could have been replaced in an instant for example - in this case after a thorough check on all room we never found the two broken appliances in any of them, a quick mention to our staff even on check out would have helped us to fix everything for the next guests' arrival if not for your own stay. The spa area is exceptional, and it’s great that there is a separate area where kids are allowed (the pool) so that you can relax in some of the non-kid areas (hot tub, sauna etc). Hospitality at its best! As for your last point we do apologise. So I spent 10 minutes after my exfoliation awaiting a massage, lying face down on a massage chair feeling like a pig on a parachute. Which room amenities are available at Hotel Alpenhof? 3. Clearly, just as annoying for the staff as the customers! Conveniently located restaurants include Petit Royal Café, L'Atelier Grandsire, and Restaurant Spycher. We had a nice stay for 2 nights at this hotel. Especially the bar is great. Hotel Alpenhof, Zermatt: 828 Hotel Reviews, 1,478 traveller photos, and great deals for Hotel Alpenhof, ranked #18 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. May as well start with the positives. The family run Hotel Alpenhof lies in the center of Zermatt in a sunny, quiet location. What a fantastic hotel. The spa area is exceptional, and it’s great that there is a separate area where kids are allowed (the pool) so that you can relax in some of the non-kid areas (hot tub, sauna etc). Now £190 on Tripadvisor: Hotel Alpenhof, Zermatt. We booked half pension and we were very surprised by the delicious dinners we had, 5 course menu with very tasty food. Hotel Alpenhof: Great hotel - See 828 traveller reviews, 646 candid photos, and great deals for Hotel Alpenhof at Tripadvisor. Look forward to the naturally lit, Alpenhof SPA area on the first floor. See 830 traveller reviews, 1,484 candid photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. What are some of the property amenities at Hotel Alpenhof? Book Hotel Alpenhof, Zermatt on Tripadvisor: See 829 traveler reviews, 1,478 candid photos, and great deals for Hotel Alpenhof, ranked #18 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Problems were as follows: 1. We spent a wonderful long weekend at this superb hotel. The room was spotless clean, quite small but we didn't need more, as Zermatt is definitely a place for outdoors. The wellness spa and swimming pool facilities were outstanding. Thank you very much for the great feedback. We should mention that our staff use a program for Spa treatment appointments that works on mobile phones and therefore every lady has her own access on her own phone. Again I was so pleased and did not expect our room to have view to Matterhorn, it was splendid to watch the morning sun on Matterhorn while having a cup of coffee on the balcony. Hotel Alpenhof, Zermatt: 829 Bewertungen, 1.484 authentische Reisefotos und günstige Angebote für Hotel Alpenhof. Quite nice central location in Zermatt, relatively decent food, reasonable spa facilities. Book Hotel Alpenhof, Zermatt on Tripadvisor: See 828 traveller reviews, 1,478 candid photos, and great deals for Hotel Alpenhof, ranked #18 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. We look forward to being able to stay again in the future. And the problems I've outlined above conspired to spoil my birthday weekend somewhat. Thank you very much for your positiv feedback. What food & drink options are available at Hotel Alpenhof? Drinks are very well made and the bartender Ali is the good soul of the house and very helpful with all your questions you have about Zermatt. The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese. We would be very happy if you gave us another chance in the future, after all we strive to get better with every feedback given. Claim your listing for free to respond to reviews, update your profile and much more. We will be returning, 100%. The room was spotless clean, quite small but we didn't need more, as Zermatt is definitely a place for outdoors. Conveniently located restaurants include Petit Royal Café, L'Atelier Grandsire, and Restaurant Spycher. Top room amenities include a minibar, a flat screen TV, and blackout curtains. We pamper our hotel guests every day with a new and freshly prepared 5-course selection menu. Our minibar stopped working, along with the coffee machine, midway through the stay. Is Hotel Alpenhof located near the city centre? Hotel Alpenhof: VIP Treatment! Which popular attractions are close to Hotel Alpenhof? The cable car Sunnegga, which access the ski slopes and hiking area, is directly across from the hotel and the train station and Gornergrat railway are just 5 minutes' walk away. Are there any historical sites close to Hotel Alpenhof? Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. The 5 floor Hotel Alpenhof offers 62 comfortable rooms, most of which have their own balcony. more. The wellness spa and swimming pool facilities were outstanding. more. Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast. Book Hotel Alpenhof, Zermatt on Tripadvisor: See 828 traveller reviews, 1,478 candid photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Own or manage this property? Yes, guests have access to an indoor pool and a sauna during their stay. I'm not given to complaining so I'm also slightly surprised by the quantity of 5-star reviews on here. Yes, guests often enjoy the mountain view available here. Sitting in front of a roaring fire listening to our pianist is the perfect way to end a day's hiking or skiing. The experience was joyous from the time of the initial booking through to checking out. We were thrust the menus, none of the food was explained, wine guidance wasn't freely given. Book Hotel Alpenhof, Zermatt on Tripadvisor: See 829 traveller reviews, 1,484 candid photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. example, there was only one elevator serving our wing - a nuisance in itself - that was perpetually engaged. The buffet course was unnecessary and didn't fit the cuisine we were served. It was a great experience and hope to be back next year! At one point the lift stopped at one floor and there was a member of staff there waiting - his initial reaction was annoyance that we were in there on our way to the spa. In sum, yes, it's a nice hotel - but yes, it should be for the price you pay. In addition the staff were very friendly, especially the barman Avdi who was great company, interesting and had lots of things to talk about regarding skiing etc. 2. Also, we could have proposed a different intermittent course if you disliked our salad buffet - we are very intend on our guests leaving our restaurant and hotel as happy as possible. As for your last point we do apologise. Hospitality at its best! Spa - as part of our weekend my wife paid for us both to have a massage. Restaurant - we paid 68 each for the 5-course menu. Hotel Alpenhof, Zermatt: 829 Hotel Reviews, 1,484 traveller photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. The coffee machine and the minibar fridge could have been replaced in an instant for example - in this case after a thorough check on all room we never found the two broken appliances in any of them, a quick mention to our staff even on check out would have helped us to fix everything for the next guests' arrival if not for your own stay. Please see our partners for more details. Very Disappointing 40th Birthday Weekend - For the Price! Whilst she had her massage, the lady played with her phone, and while I had mine - I suffered a delay of 10 minutes while she cleaned the bath, because previous guests had left it late. Book Hotel Alpenhof, Zermatt on Tripadvisor: See 822 traveller reviews, 1,473 photos, and cheap rates for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Zermatt Ski School European Snowsport (ES), Response from Familie Julen, Inhaber at Hotel Alpenhof. What are some restaurants close to Hotel Alpenhof? Are there opportunities to exercise at Hotel Alpenhof? Dear Ben, thank you kindly for your constructive feedback. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. The buffet course was unnecessary and didn't fit the cuisine we were served. Clearly, just as annoying for the staff as the customers! 4. See 829 traveler reviews, 1,484 candid photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in … Jelena stood out with her constant smile and positivity. Oh and top tip, book direct. The rooms are equipped with bath/WC, minibar, telephone, radio, Wi-Fi, cable TV, safe and a cozy seating area. Problems were as follows: 1. The family run Hotel Alpenhof lies in the center of Zermatt in a sunny, quiet location. We are already looking forward to seeing you again! The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese. I'm not given to complaining so I'm also slightly surprised by the quantity of 5-star reviews on here. Top room amenities include a minibar, a flat screen TV, and blackout curtains. The five-course dinners were top notch, with an excellent salad buffet. The cable car Sunnegga, which access the ski slopes and hiking area, is directly across from the hotel and the train station and Gornergrat railway are just 5 minutes' walk away. We are looking forward to welcome you again. We are sorry to hear about your problems (elevator aside since we cannot change the construction of the Hotel that easily), but we are especially concerned as to why you have not mentioned anything on site. For me, Alpenhof has the feeling of an institution that is resting on its laurels and historical reputation somewhat - I hear the family owns quite an estate in Zermatt - but if I return here I feel I could find far better options for around the same price. See 823 traveller reviews, 1,473 candid photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. I'd give the food itself 7 out of 10, but then you expect that at this price. There are more places to choose from in the Zermatt area. It was a great experience and hope to be back next year! The bar area is really special, and a great place to relax before of after going out into Zermatt. Especially the bar is great. Nevertheless appointments should be sorted before the next massage, this point has been addressed and shall not happen again. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. example, there was only one elevator serving our wing - a nuisance in itself - that was perpetually engaged. Dear Ben, thank you kindly for your constructive feedback. Look forward to the naturally lit, Alpenhof SPA area on the first floor. What a fantastic hotel. Please see our partners for more details. Breakfast was as well very good, with lots of options. Service lacked professionalism and was what I would have expected in a gastro pub, not a relatively high class restaurant. What food & drink options are available at Hotel Alpenhof? We spent a wonderful long weekend at this superb hotel. Now £200 on Tripadvisor: Hotel Alpenhof, Zermatt. Great hotel, really nice rooms. Book Hotel Alpenhof, Zermatt on Tripadvisor: See 828 traveller reviews, 1,478 candid photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Breakfast was as well very good, with lots of options. Bei Tripadvisor auf Platz 20 von 108 Hotels in Zermatt mit 4,5/5 von Reisenden bewertet. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Communal areas of the hotel are battered, and in urgent need of refurbishment. So I spent 10 minutes after my exfoliation awaiting a massage, lying face down on a massage chair feeling like a pig on a parachute. Many travellers enjoy visiting Beresina-Haus (0.9 km), Kapelle Blatten "Maria Rosenkranzkönigin" (2.1 km), and Bergführerdenkmal (0.6 km). We will be returning, 100%. The bed was so comfortable and warm and I loved the duvet from sheep wool. The five-course dinners were top notch, with an excellent salad buffet. Spa - as part of our weekend my wife paid for us both to have a massage. The cable car Sunnegga, which access the ski slopes and hiking area, is directly across from the hotel and the train station and Gornergrat railway are just 5 minutes' walk away. We are already looking forward to seeing you again! The rooms are equipped with bath/WC, minibar, telephone, radio, Wi-Fi, cable TV, safe and a cozy seating area. Hotel Alpenhof, Zermatt: See 798 traveller reviews, 1,504 photos, and cheap rates for Hotel Alpenhof, ranked #14 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast. stayed there during a business trip for a night with some colleagues. Jelena stood out with her constant smile and positivity. Oh and top tip, book direct. The restaurant served exceptionally generous breakfast buffet. Again I was so pleased and did not expect our room to have view to Matterhorn, it was splendid to watch the morning sun on Matterhorn while having a cup of coffee on the balcony. The restaurant served exceptionally generous breakfast buffet. Own or manage this property? Room itself was OK, bar some randomly arranged fruit. Nearby attractions include The Matterhorn (0.4 km), Zermatt Ski School European Snowsport (ES) (0.4 km), and Summit Ski & Snowboard School (0.3 km). Yes, pets are typically allowed, but it's always best to call ahead to confirm. Every Wednesday during the high season the family run business offers you a free visit to their herd of black nose sheep. We booked half pension and we were very surprised by the delicious dinners we had, 5 course menu with very tasty food. Sitting in front of a roaring fire listening to our pianist is the perfect way to end a day's hiking or skiing. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I'd give the food itself 7 out of 10, but then you expect that at this price. Tripadvisor Plus Subscription Terms & Conditions, Hotels with Complimentary Breakfast in Zermatt, Hotels near Matterhorn Diamonds Ski School, Hotels near Alpine Adventures Zermatt (Fly Zermatt), Hotels near Summit Ski & Snowboard School. The bed was so comfortable and warm and I loved the duvet from sheep wool. Which languages are spoken by the staff at Hotel Alpenhof? The new, stylishly renovated hotel lobby offers plenty of space to relax and enjoy regional snacks and wine specialties. Yes, it is 0.2 miles away from the center of Zermatt. Matterstrasse 43, Zermatt 3920 Switzerland, All linens sanitized in high-temperature wash, Hand sanitizer available to guests & staff. Now $314 (Was $̶4̶4̶6̶) on Tripadvisor: Hotel Alpenhof, Zermatt. We should mention that our staff use a program for Spa treatment appointments that works on mobile phones and therefore every lady has her own access on her own phone. Does Hotel Alpenhof have any great views? 4. The new, stylishly renovated hotel lobby offers plenty of space to relax and enjoy regional snacks and wine specialties. Communal areas of the hotel are battered, and in urgent need of refurbishment. Which room amenities are available at Hotel Alpenhof? Taxes and fees that are shown are estimates only. May as well start with the positives. Our refined Cigar Lounge, one of a kind in Zermatt, offers fine digestives, smoky whiskys and a solid selection of cigars. However, my wife booked me in a surprise weekend here, and I have to say that we were bitterly disappointed. Nearby attractions include The Matterhorn (0.3 miles), Zermatt Ski School European Snowsport (ES) (0.2 miles), and Summit Ski & Snowboard School (0.2 miles). The cable car Sunnegga, which access the ski slopes and hiking area, is directly across from the hotel and the train station and Gornergrat railway are just 5 minutes' walk away. We are looking forward to welcome you again. Yes, guests have access to an indoor pool and a sauna during their stay. Whilst she had her massage, the lady played with her phone, and while I had mine - I suffered a delay of 10 minutes while she cleaned the bath, because previous guests had left it late. - See 828 traveller reviews, 652 candid photos, and great deals for Hotel Alpenhof at Tripadvisor. Is Hotel Alpenhof located near the city center? Restaurant - we paid 68 each for the 5-course menu. Tripadvisor Plus Subscription Terms & Conditions, Hotels near Matterhorn Diamonds Ski School, Hotels near Alpine Adventures Zermatt (Fly Zermatt). However, my wife booked me in a surprise weekend here, and I have to say that we were bitterly disappointed. The experience was joyous from the time of the initial booking through to checking out. Are there opportunities to exercise at Hotel Alpenhof? See more questions & answers about this hotel from the Tripadvisor community. Matterstrasse 43, Zermatt 3920 Switzerland, All linens sanitized in high-temperature wash, Hand sanitizer available to guests & staff. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. The rooms were fantastic for our family of 4, exactly as pictured and to a very high standard. The ebikes are free of charge, later checkout (12.30) and currently the tourist board is giving you 100CHF if you book direct and visit. In sum, yes, it's a nice hotel - but yes, it should be for the price you pay. We pamper our hotel guests every day with a new and freshly prepared 5-course selection menu. We look forward to being able to stay again in the future. 2. The family run Hotel Alpenhof lies in the center of Zermatt in a sunny, quiet location. Flights 3. stayed there during a business trip for a night with some colleagues. We had a nice stay for 2 nights at this hotel. Our balcony was a bit grotty - flower planters that had seen far better days. The family run Hotel Alpenhof lies in the center of Zermatt in a sunny, quiet location. Yes, guests often enjoy the mountain view available here. For. Our refined Cigar Lounge, one of a kind in Zermatt, offers fine digestives, smoky whiskys and a solid selection of cigars. Drinks are very well made and the bartender Ali is the good soul of the house and very helpful with all your questions you have about Zermatt. Alpenhof is part of the Tradition Julen collaboration in Zermatt and includes other hotels in the area and the Julen family's delicious restaurant - … Flights Zermatt Ski School European Snowsport (ES), Response from Familie Julen, Inhaber at Hotel Alpenhof. Thank you very much for your positiv feedback. The rooms were fantastic for our family of 4, exactly as pictured and to a very high standard. Very Disappointing 40th Birthday Weekend - For the Price! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. At one point the lift stopped at one floor and there was a member of staff there waiting - his initial reaction was annoyance that we were in there on our way to the spa. Prices are calculated as of 28/12/2020 based on a check-in date of 10/01/2021. Our balcony was a bit grotty - flower planters that had seen far better days. This reduces cross contacts, which is very important to us during these trying times.